3.49
7,280 reviews
500,000+
Downloads
Downloads
Free
Provide great support - anytime, anywhere
About Zendesk Support
Zendesk Support, developed by Zendesk Inc, is a business app. It's been launched since July 2010. The app has been installed 770 thousand times. During the last 30 days, the app has been downloaded about 6.9 thousand times.
It's currently not in the top ranks.
With 7.3 thousand ratings contributing, it maintains a score of 3.49 out of 5 stars. The last update of the app was on February 14, 2024. Zendesk Support has a content rating "Everyone".
Zendesk Support has an APK download size of 23.03 MB and the latest version available is 2.41.0. Designed for Android version 5.0+. You can download Zendesk Support for free.
It's currently not in the top ranks.
With 7.3 thousand ratings contributing, it maintains a score of 3.49 out of 5 stars. The last update of the app was on February 14, 2024. Zendesk Support has a content rating "Everyone".
Zendesk Support has an APK download size of 23.03 MB and the latest version available is 2.41.0. Designed for Android version 5.0+. You can download Zendesk Support for free.
Description
More data about Zendesk Support
Price | Free to download |
Total downloads | 770 thousand |
Recent downloads | 6.9 thousand |
Rating | 3.49 based on 7.3 thousand ratings |
Ranking | Not ranked |
Version | 2.41.0 |
APK size | 23.0 MB |
Number of libraries | 47 |
Designed for Android | 5.0+ |
Suitable for | Everyone |
Ads | NO ads |
Alternatives for the Zendesk Support app
More from Zendesk Inc
Google Play Rating history and histogram
Downloads over time
Zendesk Support has been downloaded 770 thousand times. Over the past 30 days, it averaged 230 downloads per day.
Changelog
Developer information for Zendesk Inc
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EmbedComments on Zendesk Support for Android
★★★★★
Immensely helpful to monitor new tickets and responses to open tickets. A great companion to the desktop Zendesk experience. 5 definite stars.
★★★★★
Ever since last update on Sep 8th 2022, I have lost the cc field. Phone type Samsung S21 5G. Update: After the latest update 09/23/22, the cc field is back on mobile app.
★★★★★
Mot as exhaustive has the desktop app, but definitely enough to easily help me keep track of my customer issues when I'm away from my desk.
★★☆☆☆
I love so much about Zendesk. DESKTOP: I have a tall monitor and have a 2-inch window to reply to a ticket - I do not want to have to extend it. It should by DEFAULT be the right size. Besides that extending STILL gives pittance space. The padding between elements is TOO MUCH! Smoosh the elements padding down if you have to! Now on to the app. It is hard to do some simple things but since I mostly use the APP for notifications no biggie. But there lies the problem. They do NOT clear.
★★☆☆☆
Nothing is worse than Zendesk. I downloaded the app just to share a review. Whenever I see a company uses Zendesk support I actively seek another provider. You NEVER have your issue solved. You play a back and forth game until you give up in frustration. I equate Zendesk "support" to slamming my head against a brick wall.
★★☆☆☆
Not Great- 2 main issues. 1. The cc field in the ticket app has disappeared. 2. You can start a reply and then leave the app to get more information or to copy something to come back into the app to paste in the ticket response you started. As soon as you leave the screen all text is deleted.
Google Play Rankings
This app is not ranked
Technologies used by Zendesk Support
Zendesk Support is requesting 12 permissions and is using 49 libraries.Show details
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